1. What is the SAVE 3.0 programme?
   • Maximum RM400 e-rebate program for households that purchase energy efficient that has undergone a performance test for energy efficient appliances that received a 4 or 5 star energy efficiency labels from the Energy Commission (ST)
2. What are the criteria to be eligible for the SAVE 3.0 programme?
   • You must be:
     • MALAYSIAN CITIZEN
     • User/Owner of a registered electrical account (domestic) with utility companies such as TNB, SABAH ELECTRICITY SDN. BHD. (SESB), SARAWAK ENERGY BERHAD (SEB) and NUR POWER SDN. BHD. (1 electrical bill account for 1 e-rebate, only for the first 150,000 redemptions)
     • REDEMPTION FOR TWO (2) CATEGORIES:
       1. CATEGORY 1 - REFRIGERATOR OR AIR CONDITIONER; AND
       2. CATEGORY 2 - TELEVISION OR WASHING MACHINE OR MICROWAVE OVEN OR RICE COOKER.
     • 1 ELECTRICITY BILL ACCOUNT ONLY ELIGBLE TO APPLY 1 E-REBATE FOR EACH CATEGORY & FIRST COME, FIRST SERVED BASIS; AND
     • RECIPIENTS OF E-REBATE FOR THE SAVE 2.0 PROGRAM ARE NOT ELIGIBLE TO APPLY FOR CATEGORY 1 OF SAVE 3.0 PROGRAM
3. How much is the e-rebate if I am eligible for the SAVE 3.0 programme?
   • The e-rebate is a maximum of RM400 of EACH eligible households in Malaysia, to purchase ONE 1) from these TWO (2) CATEGORIES:
     1. CATEGORY 1 – REFRIGERATOR OR AIR CONDITIONER; AND
     2. CATEGORY 2 – TELEVISION OR WASHING MACHINE OR MICROWAVE OVEN OR RICE COOKER.
4. What are the electrical appliances that I can buy with the e-rebate, if I am eligible for the SAVE 3.0 programme?
   • If you are eligible for the SAVE 3.0 programme, you can buy Energy efficient electrical appliances with 4 or 5 star energy efficiency labels from the Energy Commission (ST)
   • FOR TWO (2) CATEGORIES:
     1. CATEGORY 1 – REFRIGERATOR OR AIR CONDITIONER; AND
     2. CATEGORY 2 – TELEVISION OR WASHING MACHINE OR MICROWAVE OVEN OR RICE COOKER.
   • 1 ELECTRICITY BILL ACCOUNT ONLY ELIGIBLE TO APPLY 1 E-REBATE FOR EACH CATEGORY & FIRST COME, FIRST SERVED BASIS; AND
   • RECIPIENTS OF E-REBATE FOR THE SAVE 2.0 PROGRAM ARE NOT ELIGIBLE TO APPLY FOR CATEGORY 1 OF SAVE 3.0 PROGRAM
     (List of brands and models are available at SEDA Malaysia’s website.)
5. How do I apply for the e-rebate under the SAVE 3.0 Programme?

   For Offline:

   • Step 1
     Applicants can head to our nearest store. Please bring together your electrical bill (domestic), registered utility companies such as TNB, SESB, SEB and NUR.
   • Step 2
     Our store assistant will then help you to apply your e-rebate with the online system from SAVE3.0 programme, available on www.saveenergy.gov.my
   • Step 3
     Applicants will need to choose purchase an Energy efficient electrical appliances with 4 or 5 star energy efficiency labels from the Energy Commission (ST).
   • Applicants can also check for Recommended Purchasing Price (RPP) at www.saveenergy.gov.my
   • Once approved, applicants can then buy the appliances, with a discount of maximum RM400 using the e-rebate.

   For Online:

   • Step 1
     Applicant to fill in all relevant information via Google Form.
   • Step 2
     Our staffs will check the eligibility and help apply for the e-rebate with online system from SAVE3.0 programme, available on www.saveenergy.gov.my
   • Step 3
     If eligible; voucher code will be sent via email in 1-2 days (email submitted in Google Form)
     If not eligible; will be contacted by our customer service
   • Step 4
     Applicants will need to choose to purchase an Energy efficient electrical appliances with 4 or 5 star energy efficiency labels from the Energy Commission (ST).
   • Applicants can also check for Recommended Purchasing Price (RPP) at www.saveenergy.gov.my
   • Make your payment on your desired item(s) enjoy up to RM400 off!
6. What is the maximum number of households eligible for the SAVE 3.0 programme?
   • 1 ELECTRICITY BILL ACCOUNT ONLY ELIGIBLE TO APPLY 1 E-REBATE FOR EACH CATEGORY & FIRST COME, FIRST SERVED BASIS
7. Does the programme have a contract?
   • No. The programme is on a “First come, first served basis.”
8. What are the documents needed to apply for the SAVE 3.0 programme?
   • Applicants will need to have an electrical bill account number together with the physical copy of the electrical bill. Please refer to Question 5 for more info.
9. Where can I get more information about the SAVE 3.0 programme?
   • Log on to www.saveenergy.gov.my for the microsite regarding the SAVE 3.0 programme.

For Offline:

1. Rebate vouchers are limited to one appliance for *Category 1 and/or one appliance for Category 2 per electricity account number after verified for eligibility via website https://save.seda.gov.my/publics/check
2. Rebate voucher is not exchangeable for cash
3. Rebate voucher is valid for purchase of selected product / model only.
4. Rebate voucher can be used together with any other promotion voucher, discount voucher as well as brand voucher.
5. Rebate voucher is subject to eligibility and quota availability from SEDA portal.
6. PlusOne Member name must be same as the electricity bill name to ensure a successful redemption of maximum RM400 Rebate voucher.
7. Customers can only make ONE purchase per category at any selected retailer.
8. (Eg: If customer decides to purchase under SAVE 3.0 program from senQ, he/she will not be eligible to purchase any product from the same category at other retailers under this program)

For Online:

1. Rebate vouchers are limited to one appliance for *Category 1 and/or one appliance for Category 2 per electricity account number after verified for eligibility via website https://save.seda.gov.my/publics/check
2. Rebate voucher is not exchangeable for cash.
3. Rebate voucher is valid for purchase of selected product / model only.
4. Rebate voucher is subject to eligibility and quota availability from SAVE 3.0 portal.
5. Rebate voucher CANNOT be used with any other promotion voucher.
6. Once applicants had successfully submitted the application (via Google Form), the applicant's electrical bill will be tied with senQ for at least 2 months for processing purpose.The applicant will not be able to proceed with SAVE 3.0 program with other resellers (both online and offline).
7. If applicants decide to proceed to purchase from other resellers (both online and offline), the applicant shall request for cancellation via email to (ec@senheng.com.my). The cancellation process will be done by SEDA 3.0 officer and shall take up to 4 weeks to be completed. Applicants can check their eligibility after cancelation via https://save.seda.gov.my/publics/check