My Offers.
Extra 1
Year Warranty
0% EPP 60 months
in store exclusive
Bank Point
Redemption
Trade Up and Save Up
to RM650*
Android For Everyone Program
Only MyKad required
Choose your Next Galaxy.
Terms & Conditions
The Samsung S24 Series Campaign ("Campaign") is organised by Senheng Electric (KL) Sdn. Bhd ("Senheng"). The terms and conditions and the Privacy Policy posted on this site will be construed as the terms and conditions ("Terms and Conditions") of this Campaign on which Senheng offers you ("Customer") access to and use of this site for the purposes of this Campaign.
Duration:
The Campaign will run from 7 Feb 2024 12:01 to 29 Feb 2024 23:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
Eligibility:
The Promotion is open to all Malaysian Citizens of 18 years old and above with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers.
Payment:
Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88. Customer is not allowed to cancel the order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.
Privacy:
By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Senheng's Privacy Policy available at https://www.senheng.com.my/privacy-notice Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.
Chailease: Student Installment Plan
How
- Visit https://www.senheng.com.my/chailease
- Click Apply Now to complete the application form
- Chailease performs verification and credit assessment
- Application will receive SMS notification once the application is approved
- Successful applicant visit store to sign agreement and pick-up purchased item(s). Then, register JomAuto and E-Mandate for repayment
Terms & Conditions
- To fully access or use the portal, you are required to register for an account by providing, among others, identity card number, email address, mobile number and password.
- You may post an image for the use of your online profile. By submitting such image, you represent and warrant that you are authorised to use such image and grants us the non-exclusive and royalty-free right to use the image.
- You shall provide us with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of the terms and condition of this Agreement, which may result in immediate termination of your account.
- In registering an account, you shall not:
- select or use as an account a name of another person with the intent to impersonate that person;
- use as an account a name subject to any rights of a person other than you without appropriate authorisation; or
- use as an account a name that is otherwise offensive, vulgar or obscene.
- We reserve the right to refuse registration of, or cancel an account in our discretion. You shall be responsible for maintaining the confidentiality of your password.
- Unless specifically stated otherwise, the account is personal to you and cannot be shared with third parties or transferred to third parties
- Valid at all Senheng/senQ/Senheng Mobile outlets nationwide only, except for online stores.
- Senheng reserves the right to amend the stated terms & conditions without prior notice.
- Senheng reserves the right to amend prices, specifications and availability of products without prior notice.
P1 Benefit:
(P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy extra 1 year warranty?
- New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the purchase in order to ensure that your first sales entitles for the Extra 1 Year Warranty.
- Existing Member = You need to ensure that you login to your account and start to make purchase in order to ensure that your purchase entitles for the Extra 1 Year Warranty.
Warranty:
What is the warranty for this Samsung Galaxy S24 Series?
- Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for smartphone in this campaign.
- P1 member = Customer who is already an active P1 member will enjoy 1-year manufacturer warranty, and on top, addition 1-year P1 warranty from Senheng (1 year + 1 year) for smartphone in this campaign.
After purchasing the first sales and receiving my device, how do I activate the warranty?
- The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
Can I change the device color during store pick up?
- Customer is not allowed to change the selected device color or model once the Customer has successfully completed and confirmed the transaction via iPay88.
Payment:
(0% INTEREST INSTALMENT) Can I pay the balance amount of my purchase via Instalment?
- Yes, you can pay RM300 deposit through our website and make balance payment at our nationwide showrooms for up to 36 months 0% Interest Instalment payment via all major banks.
- Eg. You have paid RM300 via online purchase for purchase, and you will only need to make balance payment at our nationwide showrooms.
Can I make my purchase via Buy Now Pay Later (BNPL) payment mode?
- Yes, you may make purchase via PayLater by Grab, Atome, PAYLATER at both online and retail stores. SPayLater by Shopee and Boost PayFlex only applicable at retail stores.
Others:
(ACCESSORIES) During store pick-up, can I purchase Samsung Galaxy S24 series related accessories?
- Yes you can, all you need to do is to speak to our in-store sales personnel or call to Customer Care Centre for any inquries.
(VCARE) What is VCARE?
- VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty cover an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage for Samsung Galaxy S24 Series. However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
(VCARE) During store pick-up, can I purchase V-Care for Samsung Galaxy S24 Series?
- Yes you can, however during your purchase, you need to ensure that you login to your P1 account to make the purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the purchase. Same applies on V-Care purchase.