EZ CREDIT TERMS & CONDITIONS

  1. Effective 1st June 2021, the issuance of EZ Credit points to eligible PlusOne members is ceased. All unused EZ Credit points shall expire according to the expiry date shown in EZ Credit statement in Senheng APP under e-Wallet section.
  2. The PlusOne® Card/Badge/NRIC must be presented to the cashier before making any payment and/or redemption.
  3. EZ Credit Reward Point is a part of the PlusOne® Loyalty Programme. The loyalty programme validity period is for 12 months from the first registration date or last renewal date. Upon expiry of the validity period, the PlusOne® Membership must be renewed at the annual membership fee based on acquired membership status in order to redeem EZ Credit.
  4. The EZ Credit points can be used as an optional payment mode and shall only be used to redeem electrical products from nationwide Senheng outlets and senQ Digital Stations. EZ Credit points cannot be used to pay bills reloads prepaid plans, purchase gift cards and/or pay for purchases made online.
  5. Each EZ Credit Reward point is equivalent to one cent (RM0.01). The rate is subject to change as may be announced by Senheng.
  6. The account holder(s) must accumulate a minimum of 2,500 (RM25) EZ Credit Reward points to be eligible to redeem and/or make payment with a maximum redemption of 50,000 (RM500) EZ Credit Reward points per-redemption/transaction. All redemption(s) of points are requiring the members to be present and present IC for verification. Each payment and/or redemption of EZ Credit in the denomination of minimum 2,500 (RM25) and/or maximum of multiple RM25 x 20 for each transaction.
  7. EZ Credit Reward point(s) will be recorded in each EZ Credit account. When an account holder wishes to redeem her EZ Credit Reward point(s), such EZ Credit Reward point(s) will be deducted from the point(s) balance recorded in that account holder's EZ Credit Reward Account, with the oldest EZ Credit Reward point(s) being deducted first.
  8. Any EZ Credit Reward point, which is not used by an account holder within 24 months from the date of its issue will automatically expire and be deducted from EZ Credit Reward point(s) balance in the account holder's EZ Credit Reward Account. In the event of any discrepancies, the records of Senheng as to the balance EZ Credit Reward point(s) will be final and binding.
  9. Any taxes on EZ Credit Reward points, e-vouchers or services in connection with the Senheng EZ Credit Rewards Programme will be the responsibility of the account holder. EZ Credit Reward points are not convertible into cash.
  10. If an account holder is found to be or permitting the abusing and/or breaching of the terms and conditions herein, Senheng reserves the absolute right and discretion to suspend the account and/or remove or suspend any points without prior notice.
  11. Account holder(s) can choose to leave the PlusOne® Loyalty Programme at any time. By leaving the Programme, account holder(s) waive the right to any EZ Credit Reward point(s) or e-voucher(s) already accrued or issued.
  12. EZ Credit reward points accrued, issued or awarded may not be assigned or transferred and shall be used exclusively by valid Cardholders.
  13. When you join our membership programme, you will or have provided your personal data. For further enquiry and information on your personal data, you may refer to the terms and conditions of the PlusOne® Loyalty Programme.
  14. You understand that you may, at any time, (a) make an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) make a correction request to correct or update any of your personal data which we hold about you, or (c) withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes, by submitting your request in writing and send to our email at [ ccc@senheng,com,my ]. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods and/or services, and you understand that the withdrawal of consent may affect your ability to enjoy the full benefits offered by PlusOne® Loyalty Programme and/or the full services from Senheng Electric (KL) Sdn. Bhd and/or S Ecosystem (M) Sdn. Bhd.
  15. All decisions by Senheng are final, conclusive and binding. No correspondence or claims shall be entertained.
  16. Any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
  17. For any enquiry on EZ Credit reward points, please contact or WhatsApp Customer Careline: +60162991398. Mon to Sun | 9.30am - 5.30pm