The Apple iPhone 13 - Green, iPhone 13 Pro - Alpine Green, iPhone 13 mini - Green, iPhone 13 Pro Max - Alpine green and New iPhone SE Pre-Order Campaign ("Campaign") is organised by Senheng Electric (KL) Sdn. Bhd ("Senheng"). The terms and conditions and the Privacy Policy posted on this site will be construed as the terms and conditions ("Terms and Conditions") of this Campaign on which Senheng offers you ("Customer") access to and use of this site for the purposes of this Campaign.
Duration:
The Campaign will run from 18th March 2022, 09:00:00 to 24th March 2022, 23:59:59. Senheng reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
Eligibility:
The Promotion is open to all Malaysian Citizens of 18 years old and above (as of 1 January 2002 with Malaysia Identity Card; except Senheng’s employees (and their immediate families), its related agencies, retailers and dealers. One Customer is only entitled to pre-order one (1) unit of Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max or iPhone SE.
Payment:
Customer acknowledges, understands and agrees that all transactions are between Customer and iPay88.
Customers are not allowed to cancel the Pre-Order, change the selected device color or model and the selected store once Customer has successfully completed and confirmed the transaction via iPay88.
Deposit of RM300.00 is not refundable and not transferable.
Customers shall pay the balance amount for the Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro or iPhone 13 Pro Max directly to the selected store upon collection.
The collection period of the Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max and iPhone SE pre-order will be announced as date below:
Pre-order between 18th March 2022, 9am till 24th March 2022, 11:59PM:
No.
Model
Colour
West Malaysia
East Malaysia
1
iPhone 13
Green
25th March 2022 onwards
2nd April 2022 onwards
2
iPhone 13 Pro
Alphine Green
25th March 2022 onwards
2nd April 2022 onwards
3
iPhone 13 mini
Green
25th March 2022 onwards
2nd April 2022 onwards
4
iPhone 13 Pro Max
Alphine Green
25th March 2022 onwards
2nd April 2022 onwards
4
iPhone SE
Midnight, Starlight, (PRODUCT)RED
25th March 2022 onwards
2nd April 2022 onwards
In the event Customer failed to collect the Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max and iPhone SE within the 30 days period from the order date (Booking date), the deposit amount will be forfeited.
Privacy:
By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Senheng's Privacy Policy available at https://www.senheng.com.my/privacy-notice
Senheng Electric (KL) Sdn Bhd reserves the right to change or revise or any part thereof or any part of the applicable terms and conditions from time to time, with or without any prior notice.
FAQs:
P1 Benefit:
(P1 - EXTRA 1 YEAR WARRANTY) How can I enjoy an extra 1-year warranty?
New Member = You need to sign up for our P1 membership (here) and pay a membership fee of RM12. Upon successful sign up, login to your account and start to make the Pre-Order purchase in order to ensure that your pre-order entitles for the Extra 1-year Warranty. Existing Member = You need to ensure that you login to your account and start to make the Pre-Order purchase in order to ensure that your pre-order entitles for the Extra 1-year Warranty.
Warranty:
What is the warranty for this Pre-Order iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE?
Non P1 member = Customer who is non P1 member will only entitle 1-year manufacturer warranty for iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE.
P1 member = Customer who is already an active P1 member will enjoy a 1-year manufacturer warranty, and on top, an additional 1-year P1 warranty from Senheng (1 year + 1 year) for iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE.
After purchasing the pre-order and receiving my device, how do I activate the warranty?
The warranty of the device will start after the order has been invoiced and as of when the device has been activated.
Can I change the device color during store pick up? Customers are not advised to change their pre-order models' color due to stocks limitation during the pre-order period.
Payment:
(AEON EASY PAYMENT) Can I pay the balance amount of my pre-order (Using store pick-up with RM300 deposit) via AEON Easy Payment?
Yes. All you need to do is to visit the selected pick-up store for Easy Payment application. Kindly note that “iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE Pre-order Booking” (Deposit) is only valid for 30 days and your order will be cancelled if it exceeds beyond 30 days. Please note: this option is only available if you are making the pre order purchase with store pick-up option (RM300 Deposit)
(0% INTEREST INSTALMENT) Can I pay the balance amount of my pre-order via Instalment?
Yes. All you need to do is to visit the selected pick-up store for up to 36 months 0% Interest Easy Payment Plan via all major banks. Please note: this option is only available if you are making the pre order purchase with store pick-up option (RM300 Deposit)
Others:
(ACCESSORIES) During store pick-up, can I purchase iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE series related accessories?
Yes you can, all you need to do is to speak to our in-store sales personnel to process the order for you.
(VCARE) What is VCARE?
VCare is an optional extended warranty provided by Senheng for our P1 members. The extended warranty covers an additional 2 years on top of all warranty stated above, meaning a total of 4 years warranty coverage for Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro and iPhone 13 Pro Max. However, P1 members are required to purchase VCare in order to extend the warranty during purchase.
(VCARE) During store pick-up, can I purchase V-Care for my pre-order iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE?
Yes you can, however during your pre-order purchase, you need to ensure that you login to your P1 account to make the pre-order purchase. Any P1 sign-up during store pick-up, benefits will not be extended to the pre-order. Same applies on V-Care purchase.
RM20 ROI Online Voucher
Voucher is valid from 18th Mar – 17th April 2022 on Senheng and senQ Official Website only.
Voucher is only applicable for Apple's products excluding iPhone 13 Green, iPhone 13 mini Green, iPhone 13 Pro Alpine Green, iPhone 13 Pro Max Alpine Green and iPhone SE.
Expired voucher will be voided and is not renewable.
Combination of vouchers is NOT ALLOWED.
Voucher is not valid for any deposit payment.
Voucher is not valid in conjunction with other promotions or discounts unless otherwise stated.
Voucher is not valid towards the purchase of insurance products, reload coupons or gift cards.
Senheng reserves the right to change, modify or amend the conditions herein at any time without prior notice.
Bank Promotion
Terms & Conditions For Bank Promotion
Boost | IOUPAY
Boost Promotion
Subject to paragraph 3 below, an eligible Customer who fulfills all the following criteria is entitled to receive a cashback of RM30 (“Cashback"):
during the Campaign Period, the Customer must pre-order a iPhone 13 - Green, iPhone 13 Pro - Alpine Green and iPhone SE series product (“Device”) at any Senheng and senQ outlets as stipulated in paragraph 2 below and pay the booking deposit of RM300 with the Customer's own Boost account through his/ her Boost App; and
on or before 31 March 2022, the Customer must pay the balance for the Device via any payment method and collect the Device upon payment of the said balance, the “Offer”).
Offer is valid at nationwide Senheng and senQ outlets, as well as Senheng and senQ online store i.e. www.senheng.com.my and www.senq.com.my.
Offer is limited to the first 200 Transactions only. For clarity, “Transaction” here means an eligible Customer having completed both payment for the Device, i.e. the deposit of RM300 via his/ her own account on Boost App and the remaining balance via any payment method respectively, and collected the Device.
The Cashback will be credited to the eligible Customers’ Senheng & senQ Wallet in their Boost App by 10 April 2022 or such other date as may be determined by eCode.
Each eligible Customer may only receive a maximum of one (1) Cashback under this Campaign.
The Cashback can only be utilized at nationwide Senheng and senQ outlets, as well as Senheng and senQ online store i.e. www.senheng.com.my and www.senq.com.my
The Cashback must be utilized by 31 May 2022. Any unutilized cashback shall expire and be automatically forfeited without notice and the Customers shall have no claim whatsoever against eCode.
IOUpay
Minimum spending RM300 (deposit) in myIOU app.
Only applicable to iPhone 13 - Green, iPhone 13 Pro - Alpine Green and iPhone SE series Pre-order launch campaign.
